Business Services - FAQS

What types of payment do you accept?

We accept Visa, MasterCard, Discover, and checks.

Do you carry general liability insurance?

Yes, we do!

Do you offer aerial drone photography?

Yes. Please see our SkyRover Aerial services page.

Are your prices based on the square footage of the business property?

Pricing for business is first determined by our photographers based on the requirements and scope of your project. All pricing for business photography and services are custom to the scope of work and must be confirmed with our office administrator. Prices on the Business Price page reflect estimates and starting price points.

Do you have copyright terms & conditions?

Yes. We have specific terms & conditions. Read Our Terms & Conditions

Do your photo packages include “Photoshop” editing?

All of our packages include our in-house basic image editing, which includes straightening, cropping, adjusting the color, contrast, brightness, saturation, etc. We will also try to remove a “limited” amount of small image flaws from your photo set. If you need large items removed from your photos, excessive amounts of items removed/edited, layers, masking, compositing, or advanced Photoshop editing, please contact us.

What is the resolution of the photos I will receive?

Clients receive two sets of images. The first set contains high-resolution images. These images are great for printed materials and advertisements. The second set contains the web-optimized images which great for use on websites and for mobile devices. All images are delivered in JPEG format.

What if I am not satisfied with my images?

Customer service is very important to us. It is important to us that you are satisfied with your photos. If for some reason you are not satisfied, please contact us immediately.

What types of business videos do you offer?

We offer business promotional videos, aerial video and custom videos such as customer stories, interviews, college review, and other brand messages.

Will you host my real estate videos?

We do not provide video hosting. We recommend clients utilize a third party video hosting provider, such as YouTube or Vimeo.

Do you offer aerial videos or custom videos?

Yes. Please see our pricing page or contact us to request a quote on a custom video.